Frequently Asked Questions | 97 Smiles
97smiles Services
Frequently Asked Questions | 97 Smiles

Frequently
Asked Questions

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97 Smiles Answers

Answers Built Around Clarity and Trust

We know visiting the dentist can bring up a lot of questions, especially if it’s been a while, you’re worried about cost, or you’ve had a tough experience in the past. At 97 Smiles, we believe you deserve answers that are clear, honest, and free of judgment.

Here are some of the most common questions we hear from patients just like you:

Have a specific question?
97 Smiles was built around one simple idea: quality dental care should feel easier to access. We focus on clear communication, affordable payment options, modern technology, and creating a judgment-free experience patients actually feel comfortable returning to.
No. While affordability is a major part of our mission, we also focus heavily on quality, comfort, technology, and long-term results. Our goal is to make high-quality dental care more accessible, not lower the standard of care.
Yes. Many patients begin with the most important treatment first and complete additional care gradually over time. We also offer financing and membership options to help make care more manageable.
Yes. Our locations use modern dental technology including digital imaging, advanced diagnostics, and comfort-focused systems designed to improve treatment accuracy and patient experience.
No. We treat children, teens, adults, and seniors. Many families choose 97 Smiles because they can receive care for multiple age groups in one place.
Yes. We offer veneers, whitening, smile makeovers, Invisalign®, braces, and other cosmetic treatments designed to improve both appearance and confidence.
Yes, we accept Medicaid, CHIP, and most major providers, including Delta Dental, Aetna, Blue Cross Blue Shield, Cigna, Humana, MetLife, UnitedHealthcare, and more.
Not exactly. Some treatments are more complex, but with our 97 Smiles Membership model, patients can access quality dental care starting from $97
Your first appointment usually includes a gentle exam, a cleaning, and digital X-rays (if needed). We’ll also create a personalized treatment plan with clear pricing, explained in plain language.
Most cleanings take 30–45 minutes, making it easy to fit into your busy day.
Tooth pain, swelling, broken or chipped teeth, or a knocked-out tooth all qualify as emergencies. If you’re unsure, call us and we’ll help you decide.
The name reflects our mission to create more approachable entry points into dental care. Many of our services and payment structures are intentionally designed around accessible pricing so patients feel comfortable getting started instead of delaying treatment.
Yes. Many patients come to us after delaying care for years. We create structured treatment plans that prioritize urgent concerns first and help patients move through treatment step by step instead of feeling overwhelmed.
Patients often choose 97 Smiles because they want care that feels clearer, more affordable, and less stressful. From the first visit, we focus on explaining options clearly, respecting patients’ budgets, and creating a more comfortable experience overall.
97 Smiles provides comprehensive dental care including preventive dentistry, emergency dentistry, cosmetic dentistry, braces and Invisalign®, dental implants, restorative dentistry, pediatric dentistry, sedation dentistry
We focus on flexible financing, membership plans, transparent treatment planning, and structured payment options that help patients manage care more comfortably over time.
Yes. We provide several sedation options depending on the procedure and patient comfort level, including laughing gas, oral sedation, IV sedation, and general anesthesia at select locations.
That’s okay. Many of our patients don’t. We offer flexible payment plans through CareCredit, Sunbit, and in-house financing so cost never stands in the way of your health.
Not at all. Many of our patients are restarting after long gaps. You’ll be welcomed with kindness and care, never criticism.
Yes. We reserve time every day for urgent needs like toothaches, swelling, or chipped teeth. Select offices also have evening and weekend availability.
Absolutely. We understand dental anxiety and offer gentle care along with sedation options like laughing gas, oral sedation, IV sedation, and general anesthesia.
Yes. Our front desk team checks your benefits before treatment begins and explains exactly what’s covered so there are no surprises.
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We’d love to help. Call us. Our friendly team will listen, answer your questions, and guide you, judgment-free.