By accessing or using this website, you agree to be bound by these Terms of Use. If you do not agree with these Terms, please do not use the website.
Agreement Between You and 97 Smiles
These Terms of Use constitute a legally binding agreement between you ("you," "your," or "user") and 97 Smiles ("97 Smiles," "we," "our," or "us").
These Terms apply to all visitors, users, patients, prospective patients, and anyone who accesses or uses the website.
Your use of this website is also subject to our:
- Privacy Policy
- SMS Privacy Policy
- HIPAA Notice of Privacy Practices
- Any additional policies posted on this website
By using this website, you acknowledge that you have read and agree to all applicable policies.
Website Access & Acceptable Use
This website is provided for informational, educational, and appointment-scheduling purposes.
You agree to use the website only for lawful purposes and in accordance with these Terms.
You agree not to:
- Submit false or misleading information
- Attempt to gain unauthorized access to the website or its systems
- Interfere with the operation or security of the website
- Upload malicious code, viruses, or harmful software
- Use automated tools to scrape, copy, or collect website data without authorization
- Impersonate another individual or organization
- Use the website in violation of any applicable law or regulation
We reserve the right to restrict or terminate access to users who violate these Terms.
Age Requirements
This website is intended for users who are at least thirteen (13) years old.
If you are under 18 years of age, you should use this website only with the involvement of a parent or legal guardian.
By using this website, you represent that you meet these requirements.
Informational Purposes Only
The content provided on this website is intended for general informational and educational purposes only.
Information found on this website does not constitute medical advice, diagnosis, or treatment.
Dental conditions vary from patient to patient, and treatment recommendations can only be made following a professional examination by a licensed dental provider.
You should not delay seeking professional dental care based solely on information found on this website.
Emergency: If you believe you are experiencing a dental emergency, contact a dental professional immediately or seek emergency medical care.
Appointment Requests & Communications
Submitting an appointment request through our website does not guarantee a scheduled appointment.
Appointments are confirmed only after communication with our team.
By submitting your contact information, you authorize 97 Smiles to contact you regarding:
- Appointment scheduling
- Appointment reminders
- Treatment-related communications
- Customer service inquiries
- Information about services you have requested
Communication may occur through phone calls, emails, or text messages in accordance with our Privacy Policy and SMS Privacy Policy.
Intellectual Property
All content on this website, including but not limited to:
- Text, images, and logos
- Graphics, videos, and designs
- Layouts, trademarks, and service marks
is owned by or licensed to 97 Smiles and is protected by applicable copyright, trademark, and intellectual property laws.
You may view and use website content for personal, non-commercial purposes only.
You may not:
- Copy, reproduce, or republish
- Modify, distribute, or create derivative works
without prior written permission from 97 Smiles.
Third-Party Links
This website may contain links to third-party websites or services.
These links are provided for convenience only.
97 Smiles does not control and is not responsible for the content, accuracy, security, privacy practices, or policies of third-party websites.
Your use of third-party websites is at your own risk.
Disclaimer of Warranties
This website and all content provided through it are offered on an "as-is" and "as-available" basis.
To the fullest extent permitted by law, 97 Smiles disclaims all warranties, express or implied, including but not limited to:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
- Accuracy of information
- Availability of services
We do not guarantee that the website will be uninterrupted, secure, error-free, or free of viruses or harmful components.
Limitation of Liability
To the fullest extent permitted by law, 97 Smiles and its owners, employees, contractors, affiliates, providers, and representatives shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:
- Use of the website
- Inability to access the website
- Reliance on website content
- Website interruptions
- Unauthorized access to information
Your sole remedy for dissatisfaction with the website is to discontinue its use.
Indemnification
You agree to defend, indemnify, and hold harmless 97 Smiles, its affiliates, employees, contractors, officers, directors, and representatives from any claims, liabilities, damages, losses, costs, or expenses arising from:
- Your use of the website
- Your violation of these Terms
- Your violation of any law or third-party rights
Privacy and HIPAA
Any personal information collected through this website is handled in accordance with our Privacy Policy and applicable privacy laws.
Protected health information is managed in accordance with applicable healthcare privacy requirements, including HIPAA where applicable.
Please review our Privacy Policy and HIPAA Notice of Privacy Practices for additional information.
Changes to These Terms
97 Smiles may update these Terms of Use from time to time.
Any updates become effective immediately upon posting to this page.
Your continued use of the website following any updates constitutes acceptance of the revised Terms.
We encourage users to review this page periodically.
Governing Law
These Terms shall be governed and interpreted in accordance with the laws of the State of Michigan, without regard to conflict of law principles.
Any dispute arising from these Terms or use of the website shall be resolved in the appropriate state or federal courts located within Michigan.
Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.
Contact Us
If you have questions regarding these Terms of Use, please contact us:
Our team is happy to help with any questions about these Terms of Use.
Entire Agreement
These Terms of Use, together with our Privacy Policy, SMS Privacy Policy, and HIPAA Notice of Privacy Practices, constitute the entire agreement between you and 97 Smiles regarding your use of this website.
By using this website, you acknowledge that you have read, understood, and agree to these Terms of Use.
Recurring Message Terms & Conditions
Effective Date: 2026
By opting in to receive SMS messages from 97 Smiles, also known as Legal Name (“we,” “us,” “our”), you agree to these Terms and Conditions (Terms).
SMS Messaging Service
By providing my phone number, I consent to receive SMS text messages from [Brand Name used to Register the campaign] for appointment reminders, marketing messages, and general two-way communication about our products and services. Message and Data Rates may apply.
Message Frequency
You will get more than one message from us unless you opt-out, and while messaging frequency varies, you will likely receive SMS. 97 Smiles reserves the right to alter the frequency of messages at any time to increase or decrease the total number of messages. 97 Smiles and carriers are not liable for delays or undelivered messages.
Message and Data Rates
Message and data rates may apply based on your mobile carrier’s terms.
Privacy Policy
Your information will be handled in accordance with our Privacy Policy https://97smiles.com/privacy-policy/.
Cancellation/Opt-Out Instructions
You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. After you opt out of text messaging, you will receive one additional message confirming your request has been processed.
Help/Customer Support
Text the word HELP for support. You may also contact us directly at (734) 316-9707.
Liability
We are not responsible for any charges, errors, or delays in SMS delivery or undelivered messages caused by your carrier or third-party service providers.
Messaging Privacy Policy
Effective Date: 2026
97 Smiles (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how 97 Smiles collects and uses information about you when you opt-in to receive SMS messages from us.
Information We Collect
When you opt-in to receive SMS messages, we collect:
- Your phone number
- Consent to send SMS messages
- Your email address
- Your basic contact information
- Other information that may be relevant
How We Collect Your Information
We may collect your information directly from you, such as when you complete a form or contact us, or automatically, such as when you interact with our website.
How We Use Your Information
We use your information to:
- Send you the SMS messages you’ve opted in to receive
- Provide updates, promotions, or other relevant content based on your preferences
- Operate our business
- Other uses of information
Choices and Controls
You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. You can review our Terms for additional information about the opt-out process.
To Whom We Disclose Your Information
We may disclose your information to our affiliated companies; to third party service providers, business advisors, or consultants who provide services to us; in connection with a merger, acquisition, reorganization, restructuring, financing transaction or sale of assets; as required by law or administrative order; to assert claims or rights or to defend against claims; and other disclosures we make.
No Third-Party Marketing: We do not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes.
Protection of Information
We take steps to protect your information against unauthorized use or disclosure.
Updates
We may periodically update this privacy policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information about our privacy practices.
How to Contact Us
You can reach us by texting the word HELP for support to (734) 316-9707. You may also contact us directly at (734) 316-9707.