Information We Collect
When you opt in to receive SMS messages from 97Dental Management LLC, we may collect the following personal information:
- Your mobile phone number
- Your name (if provided)
- Any information you provide in your message responses
- Message delivery and interaction data (e.g., timestamps, status)
How We Collect Your Information
We collect information directly from you when:
- You enter your phone number into a web form
- You interact with our customer support via SMS
- You opt in through a purchase or registration form
- You request an appointment, consultation, or other dental services through our website or office
How We Use SMS Information
We use your SMS data to:
- Send transactional or account-related messages (e.g., order updates, appointment reminders)
- Send promotional or marketing messages (only with prior consent)
- Respond to your inquiries or support requests
- Analyze message delivery and engagement to improve our services
- Send appointment confirmations, appointment reminders, treatment follow-ups, billing notifications, and other practice-related communications
Message Frequency: Message frequency may vary depending on your interactions with us and the services you request.
Sharing Your Information
97Dental Management LLC does not sell or share your SMS opt-in data with third parties for their marketing purposes.
We may share your information with trusted service providers who help us deliver our SMS messaging services, such as:
These vendors are contractually obligated to keep your information secure and only use it to provide services to 97Dental Management LLC.
No Third-Party Marketing: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors that provide support services, such as customer service and text message delivery, is permitted only to the extent necessary to provide those services.
Your Choices & Rights
You can opt out of SMS messages at any time by replying "STOP" to any message. After you opt out, you will no longer receive text messages from us unless you opt in again.
For assistance, reply "HELP" to any message or contact us using the information provided below.
To request access to or deletion of your SMS-related data, please contact us at info@97smiles.com.
To stop messages: Reply STOP at any time. | For help: Reply HELP to any message.
Data Security & Retention
We implement reasonable technical and organizational measures to protect your personal data. SMS data is retained only as long as necessary to fulfill the purposes outlined above or to comply with legal obligations.
SMS Consent
By providing your mobile phone number and opting in to receive SMS communications from 97Dental Management LLC, you consent to receive text messages related to your appointments, account activity, customer service requests, and, where you have provided consent, marketing communications.
Consent is not required for purchase. Consent to receive SMS messages is not a condition of purchasing dental services.
Message and data rates may apply.
Changes to This Policy
We may update this SMS Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our SMS services after such updates constitutes acceptance of the revised policy.
Contact Us
If you have any questions about this policy or your SMS data, please contact us at:
Our team is happy to help with any questions about your SMS data or this privacy policy.
To opt out of SMS, reply STOP to any message. For help, reply HELP.
Recurring Message Terms & Conditions
Effective Date: 2026
By opting in to receive SMS messages from 97Dental Management LLC (“we,” “us,” “our”), you agree to these Terms and Conditions (Terms).
SMS Messaging Service
By providing my phone number, I consent to receive SMS text messages from 97Dental Management LLC for appointment reminders, marketing messages, and general two-way communication about our products and services. Message and Data Rates may apply.
Message Frequency
You will get more than one message from us unless you opt-out, and while messaging frequency varies, you will likely receive SMS. 97Dental Management LLC reserves the right to alter the frequency of messages at any time to increase or decrease the total number of messages. 97Dental Management LLC and carriers are not liable for delays or undelivered messages.
Message and Data Rates
Message and data rates may apply based on your mobile carrier’s terms.
Privacy Policy
Your information will be handled in accordance with our Privacy Policy https://97smiles.com/privacy-policy/.
Cancellation/Opt-Out Instructions
You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. After you opt out of text messaging, you will receive one additional message confirming your request has been processed.
Help/Customer Support
Text the word HELP for support. You may also contact us directly at (734) 316-9707.
Liability
We are not responsible for any charges, errors, or delays in SMS delivery or undelivered messages caused by your carrier or third-party service providers.
Messaging Privacy Policy
Effective Date: 2026
97Dental Management LLC (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how 97Dental Management LLC collects and uses information about you when you opt-in to receive SMS messages from us.
Information We Collect
When you opt-in to receive SMS messages, we collect:
- Your phone number
- Consent to send SMS messages
- Your email address
- Your basic contact information
- Other information that may be relevant
How We Collect Your Information
We may collect your information directly from you, such as when you complete a form or contact us, or automatically, such as when you interact with our website.
How We Use Your Information
We use your information to:
- Send you the SMS messages you’ve opted in to receive
- Provide updates, promotions, or other relevant content based on your preferences
- Operate our business
- Other uses of information
Choices and Controls
You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. You can review our Terms for additional information about the opt-out process.
To Whom We Disclose Your Information
We may disclose your information to our affiliated companies; to third party service providers, business advisors, or consultants who provide services to us; in connection with a merger, acquisition, reorganization, restructuring, financing transaction or sale of assets; as required by law or administrative order; to assert claims or rights or to defend against claims; and other disclosures we make.
No Third-Party Marketing: We do not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes.
Protection of Information
We take steps to protect your information against unauthorized use or disclosure.
Updates
We may periodically update this privacy policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information about our privacy practices.
How to Contact Us
You can reach us by texting the word HELP for support to (734) 316-9707. You may also contact us directly at (734) 316-9707.