Our Commitment
At 97 Smiles, we believe everyone should be able to access information about their dental care, regardless of ability.
We are committed to making our website accessible and usable for all visitors, including individuals with disabilities.
Our goal is to provide an online experience that is inclusive, user-friendly, and accessible across a wide range of devices and assistive technologies.
Accessibility Standards
97 Smiles strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, which are internationally recognized standards for digital accessibility.
These guidelines help ensure that website content is:
- Perceivable
- Operable
- Understandable
- Robust
for users with varying abilities and assistive technology needs.
Accessibility Features
We aim to support accessibility by providing features that may include:
- Keyboard navigation support
- Alternative text for meaningful images
- Clear heading structures
- Sufficient color contrast
- Responsive design across devices
- Accessible forms and navigation
- Compatibility with common screen readers
- Readable font sizes and spacing
- Descriptive links and buttons where appropriate
Visitors should generally be able to:
- Navigate the website using only a keyboard
- Zoom content up to 200% without loss of functionality
- Access content on desktop, tablet, and mobile devices
- Use screen reader technology with website content
- Access captions or transcripts when available for multimedia content
Ongoing Improvements
Accessibility is an ongoing effort.
We regularly review our website and digital content to identify opportunities for improvement and address accessibility barriers when they are discovered.
As technology evolves, we will continue working to improve accessibility and usability across our digital properties.
Conformance Status
Current Status: Partially Conformant with WCAG 2.2 Level AA
While we strive to meet accessibility standards across all pages and content, some areas of the website may not yet fully conform to all accessibility requirements.
We are actively working to improve these areas as part of our ongoing accessibility efforts.
Need Assistance?
If you experience difficulty accessing any content, feature, form, or functionality on our website, we want to hear from you.
Please contact us and provide:
- The webpage or feature you were trying to access
- A description of the issue encountered
- The device, browser, or assistive technology being used (if known)
We will make reasonable efforts to provide the information or service you need through an alternative communication method whenever possible.
Contact Us
For accessibility questions, concerns, or requests for assistance, please contact:
Our team is available to help with any accessibility inquiries or requests for assistance.
Alternative Access to Services
If you are unable to access information through our website, our team can assist you by phone or through other reasonable accommodations.
Please contact us and we will work with you to provide the information, services, or support you need.
Accessibility Statement Updates
97 Smiles may update this Accessibility Statement periodically to reflect improvements, legal requirements, or changes to our website.
Any updates will be posted on this page along with the revised effective date listed above.